FREQUENTLY ASKED QUESTIONS
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FAQs
We hope to help you in your quest for tranquility and focus in your home. In your personal space. We do this well. Look below for answers to your questions in this area.
What is a Professional Organizer?
A Professional Organizer is comparable to a personal fitness coach, instead of improving your body, the professional organizer gets your home into shape and shows you how you can maintain it on your own.
An Organizer makes sure that everything will be an easy and smooth process by helping, guiding and teaching you. We can be a great project manager for your moving, downsizing, redesigning or remodeling projects.
My goal as your professional organizer is to reduce your stress with our custom organizing system which can help you enjoy a clutter-free-life.
Why hire a Professional Organizer?
A Professional Organizer is the right person to encourage you to do what you need to do to help you to stay on track and to feel less overwhelmed about your home organization.
Everything will be more efficiently organized with the right tools, which will give you a feeling of happiness and less stress about your home.
I am already organized. What can a professional organizer do for me?
I’m so embarrassed to have you see my space – what if it’s the worst you’ve ever seen?
As a Professional Organizer, my goal is to help and teach you, not to judge you!
You are unique to us! Just relax and enjoy. Trust me, organizing at this level will be a wonderful experience for you, and it is 100% confidential.
Are you going to make me throw everything away?
Never! I will help you understand what is really valuable to you and I will help you decide what you want to keep and, of course, to identify where your unwanted items will go.
You will be surprised with the positive result.
What should I expect during an organizing session?
Since your session is scheduled for the day and time you have previously selected, you should be prepared for our appointment. It will take a few minutes to briefly explain the process and action plan. This involvement and communication is very important in the first few sessions to get to know you better and to understand your goals for the space.
Do I need to be there the whole time while you are organizing my space?
You don’t need to be there the whole time, but you do need to schedule some time with me during the project to discuss specifics details, about the de-cluttering of your space.
This consultation can be done in person or over the phone, whichever is more convenient for you.
Do I need to go out and buy organizing materials?
We will provide you with a shopping list based on your needs and your approval.
Items that are not needed in your project will be returned.
Alternatively, I can share links for purchasing items online so that you can ship then right to your door in between sessions.
Do your packages include the cost of organizing products?
No, all organizing products are excluded from the packages. Products that I purchased are billed to you or charged to your authorized card on file.
Will you help me remove and donate items?
Absolutely! We will remove one carload of unwanted items after each session.
We will also schedule a donation company to pick up larger quantities of items from your home.
How long will it take to get my place organized?
It depends on the scope and size of the project. We can help you select the right package for your project during your free In-Home Consultation.
When helping me to organize a move, do you pack?
Definitely! We can talk about your special and delicate items and the way to pack them for the move.
Do you offer gift certificates?
Yes! It is a wonderful and fun way to give something special to a loved one that will have lasting benefits.
What is your cancellation policy?
When you book an appointment, that time is reserved for you and becomes unavailable for anyone else. If you need to cancel a session for any reason other than a true emergency, please give 48 hours notice so that others may take advantage of that available time. Rescheduling is complimentary, but the session is nonrefundable. Appointments will be confirmed three days in advance.
What locations do you service?
We serve South Florida (Broward, Palm Beach, Miami-Dade counties and surrounding areas). Travel is included, up to 90 minutes round trip from my Coral Springs office.
Is there a travel fee?
Additional travel time is billed in quarter hour increments (i.e. an additional 15 minutes of travel time is $15).
What methods of payment do you accept?
We accept payment by Zelle, Direct Deposit and Wire Transfer. All electronic processing has a security system to provide you with a safe transaction. This includes e-mails communication, contracts, invoices and other necessary papers.
If you prefer printed copies, we will provide those for you.
The payment is due after the In-home Consultation and before the Project Start Date.